Cosmo Casino

The contribution rates for different game categories are as follows

• Slots and Parlor Games have a 100% contribution rate.
• Table Poker, Sic Bo, and Casino War have a 50% contribution rate.
• Craps, Baccarat, and all Blackjack games apart from Classic Blackjack have a 10% contribution rate.
• Classic Blackjack and all Roulette games have a 2% contribution rate.
• All Video Poker games also have a 2% contribution rate, except the following – All Aces Video Poker, Triple Action Hold’em Bonus Poker Gold, Texas Hold’em Bonus Poker Gold, and Caribbean Draw Poker.
• All Aces Video Poker does not contribute towards the wagering requirement.

Live games also contribute towards the wagering requirement, as explained below

• Deal or No Deal Live and Lightning Dice have a 100% contribution rate.
• Top-Card, all Live Blackjack games, and Live Baccarat have a 10% contribution rate.
• Live Auto Roulette, Super Sic Bo, Live Caribbean Stud Poker, Live French and American roulette, Live Three Card Poker, Live Casino Hold’em, 2 Hand Casino Holdem, Live Dream Catcher wheel, and Side Bet City all have a 2% contribution rate.

Account Terms and Conditions

• Cosmo only accepts players who are at least 19 years old.
• Players are allowed to only open and use one account. Operating multiple accounts will lead to the loss of the accounts and winnings.
• Your registration details are expected to be completely accurate and updated when there’s a change.
• The casino has the right to verify the information that you submit during registration. This verification might require you to submit files like a copy of your ID, proof of residence, and proof of ownership of the financial accounts linked to your gambling account.
• It is prohibited to share your Cosmo Casino NZ login details with a third party. Also, transferring funds between individual player accounts is not allowed.

Gameplay Terms and Conditions

• It is illegal to use or take advantage of malicious software or bugs in the gaming software available at the casino.
• Players are prohibited from using any hardware or software, including virtual machines to manipulate or influence the outcome of the gameplay.
• Any winnings from the conditions mentioned above will be forfeited.

Bonus Terms and Conditions

• Players cannot cash out from their bonus account, but rather, can only use it to place wagers.
• The first and second deposit bonuses have a 200x wagering requirement before the winnings can be withdrawn.
• All bonus offers can only be claimed once for each device, individual, household, shared network environment, physical address, email address, IP address, or financial account.
• Except stated otherwise, players are not allowed to combine bonuses or promotions and every promotion only applies to deposits and wagers.
• The casino reserves the right to change the specifics of the bonus offers at any time.
• If any bonus or prize remains unused for more than 60 days after creating an account with the casino, the player will forfeit the bonus.
• A bonus is regarded as unused until a player fulfils the wagering requirements attached to the bonus.
• The casino has the right to remove a bonus offer from a player’s account, especially if the player violates the terms of the bonus or engages in irregular play.

Payments Terms and Conditions

• Players are expected to avoid depositing money that is gotten from or intended for illegal activities such as money laundering.
• If a player’s funds are suspected to be linked to illegal activities such as fraud or identity theft, the casino has the right to withhold the funds.
• Players are required to conduct deposits and withdrawals with financial accounts that have the same name as the player’s name used to register at the casino. A difference in the name can lead to the casino suspending the affected account.
• Players should be aware that there are maximum limits for individual transactions alongside daily, weekly, and monthly withdrawal limits. These limits vary depending on the chosen withdrawal method and the player’s location.

Deposit Limits

You can set limits on the amount of money that you want to deposit within a daily, weekly, or monthly time frame. To activate a deposit limit, contact the casino’s support team.

If you contact customer support to increase or remove a deposit limit, the change will only become effective 24 hours after your request.

Playing Breaks

You can reach out to customer support to request a break period during which your account will be temporarily inactive. The time range options are 24 hours, 1 week, 4 weeks, and 12 weeks.

If you request a reversal on a break period, the casino will allow a 24-hour cool-off period before re-activating your account.

Self-Exclusion

If you feel like gambling is becoming an issue for you, you can use the self-exclusion tool to cool off briefly or stay away from the casino for extended periods. You can cool for a time frame between 24 hours and 6 weeks or self-exclude for six months.

Unlike the other tools above, you cannot reverse self-exclusion. To activate self-exclusion, you also need to reach out to customer support.

Underage Gambling

The casino only accepts individuals up to 19 years old and actively prohibits minors from creating or operating gambling accounts on its site. The site can run age verification and personal identification checks at any time to confirm the age of players.